We all know people who are in full control of their emotions.  The Emotionally Intelligent Assistant programme will enable assistants to build upon their knowledge, skills and expertise in their current or prospective roles with the practices and principles of Emotional Intelligence enabling them to excel.

 

Assistants are the lynchpin within their organisations... 

 

So, how Emotionally Intelligent are you, and how can you develop further, whilst navigating the everyday challenges within your role? 

 

The starting point is to know where you are now and, to be able to visualise on where you want to be once you've acquired these skills.

 

The Emotionally Intelligent Assistant programme will equip participants with the tools and resources that will enable to tap into and, utilise the practices and principles of Emotional and Cultural Intelligence in their respective roles within the workplace.

 

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target audience: This programme is aimed at assistants who want to sharpen and hone their skills with the practices and principles of Emotional Intelligence.

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Learning Outcomes:

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• Define what Emotional Intelligence (EI) is and its importance

• Define the components of the EISAP2.0 Model

• Exploring SMART objectives and goal setting in transitioning and embedding Emotional Intelligence into their skills and expertise

• Certificate of Completion

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DURATION:  1 Day  (9:30am - 4:00pm)

 

venue:  Delivered Virtually or in-person 

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Contact us for more information on this workshop.  Can be delivered as an in-house organisational programme.